Let’s start where you are. Your organization is meeting expectations. Clearly what you do works. You have a track record of producing reliable results and growing at a rate that is satisfactory. You know how to do many things that when combined, produce predictable results. You sell an acceptable amount of product or service, deliver it at an acceptable quality of service and do so at a margin that works. This demonstrates a sensible approach and solid management. Without both, this would not be possible. This represents an excellent foundation for true high performance with two caveats. First, A solid reliable organization cannot make dramatic shifts, what we call breakthroughs, without recognizing that breakthrough performance does not come from what we already know. Second, leaders must be willing to commit to getting somewhere specific. Without a known destination it is possible to do lots of great work, but it is not possible to correct our course. Predictable breakthroughs happen only when we know where we are going and they happen in an environment where we are willing to work with the unknown as well as the known.