Years ago, I ran a large software engineering organization creating the first release of a new operating system for a new line of mini-computers. About six months from the scheduled completion date and three months from entering final system test,… Read More »Creating Leaders in your Organization, Part 3: Leadership and Listening
Constructive criticism is, well, constructive. There is no such thing as “constructive criticism that is hurtful”. There is constructive criticism and there are failed attempts at constructive criticism. How one knows if the criticism was constructive is by looking at the results. If the recipient of said critique is left empowered and has greater clarity after than before, this is constructive. Intending to give constructive criticism and leaving someone less effective, is not. It would serve most of us to develop our skills at both giving and receiving critique. When it actually happens the giving of constructive criticism, is a gift. It makes the recipient more effective and leaves him or her, with increased confidence in their ability.
“It’s not what you say to the players that counts, it’s what they hear.”
–Red Auerbach, Former Head Coach of the Boston Celtics and 9-time World Champion (in a 10-year span)
Communication is often assumed (or explicitly said) to be a matter of transmitting information from a sender to a receiver. Personally, I think that’s simply broadcasting. Real communication includes both the sending and the receiving—the mutual sharing of the information—and therefore, if it’s not received, it’s not actually communication.
If this is true, you may find that a whole lot of what you thought was communication, really wasn’t. You may also find that this gives you a new perspective from which to craft your communications and that there are some immediate opportunities for increasing your effectiveness and impact. Whether in terms of your marketing, sales, leadership, teamwork or relationships, communication is key—and you can only make the difference you want to make to the degree that your communication is effective.
Another aspect of creating leaders in your organization is how assignments for subordinates are designed and managed. I was very lucky in my first management position to be overwhelmed immediately. What happened was that I was managing a group of… Read More »Creating Leaders in your Organization, Part 2: Leadership and Delegation